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Informal and self-directed learning for insurance agents

This was one of those posts where it could have gone on either this blog or my learning related one. It was about a Linkedin group I created for professionals in or related to the life and health insurance industry. Well, I wrote it on the other blog. It is not long, if the topic interests you to have a look.

Linkedin Group Formed

Advocis 2011 Advisors’ Conference

I’m up early and looking forward to today’s conference. As a member of Advocis, I look forward to their full day of educational activity for advisors. Held at the Crowne Plaza Chateau Lacombe in Edmonton, it promises to be a day of learning, networking, and good food. Continuing Education credits will be more important for me each year now. Having taken various full courses over the past year, the credits were numerous. However, having completed the Chartered Life Underwriter (CLU) and Registered Health Underwriter (RHU) designations, I have to be careful to meet the full requirements. Obtaining the necessary credit for licensing is not difficult. They are readily available, even with sessions with our insurance companies. On the other hand, for the Advocis membership and CLU, more are required and they are not as readily available. This year, I have chosen to also go to the Banff School in August for additional sessions over a 5 day period. With my doctoral research area involving informal and self-directed learning, I am particularly interested in professional continuing education. I will be having a closer look at just how easy or difficult it is for advisors to meet the requirements.

Are you deducting medical costs as a business expense?

We can basically say we are in tax season here in Canada. With the deadline for RRSP contribution on March 1, we are certainly considering whether a contribution is the best decision, and we are starting to consider the income and expenses that may or may not be claimed on income tax returns. This post is directed to the self-employed, whether a sole proprietor, in a partnership, or operating through a corporation.

Medical costs may be deductible as business expenses if not covered by your medical plan, within limits set by the Canada Revenue Agency. If you are not familiar with how Private Health Services Plans work to allow this, I would like to refer you to some information from a company I represent, CustomCare. There are several links on one of my pages, and I would be pleased to discuss in further detail.

Private Health Services Plan

If it can potentially save you tax dollars, it is at least worthy of consideration!

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This is the blog of Antony (Tony) Ratcliffe of Ratcliffe Wealth & Risk Management, operating in Edmonton, Alberta, Canada. Tony is an independent Life and Accident & Sickness Insurance Agent and Broker. Blog entries are an expression of the author’s personal opinions, and the insurance companies represented will not be held liable in any way for the opinions expressed herein.

Accepted in, and commenced, research studies toward PhD

If you follow my other blog, accessible from the home page of this site, you will know where I am at with the studies for which I have been preparing over the past year and a bit. I have now applied to, been accepted, and commenced, as an advanced graduate research student toward the PhD in E-learning and Learning Technologies at the University of Leicester, in the United Kingdom. It is through the Beyond Distance Research Alliance, and my focus is self-directed work-based learning.

To my clients and future clients, no worries, it is a part-time and distance program, so I am still here to serve you. For those in the insurance industry, my research will likely include the informal and self-directed activities of advisors, marketing reps, and others. You may find it interesting as time goes on. The planned research allows me to connect my passion for e-learning and technologies with my current business and prior career experience.

I’m looking foward to the journey and will share along the way.

A lifelong learner

It will come as no surprise to many readers that lifelong learning is important to me. All of my higher education has occurred since entering the workforce. Specifically relating to financial services and insurance, you may have noted my completion of the Registered Health Underwriter (RHU) and Chartered Life Underwriter (CLU) designations. I like to share my knowledge, and I live by the adage that those who teach learn twice. Recent blog posts have focused on the living benefits, very much relating to the RHU. In the New Year, I will write about life insurance and its applicability to wealth transfer and estate planning.

This next year will also see me pursuing other educational endeavours. Immediately, I am participating in a Massive Open Online Course (MOOC), and I hope to commence doctoral studies in the next month. While the latter will relate to technologies and their use in work-based informal and self-directed learning, there will be a distinct tie to the insurance industry. I have a definite interest in how insurance advisors (and other professionals) learn beyond the formal courses and training sessions. In fact, I hope my research will be of interest to leaders within the insurance industry, as well as other industries.

I welcome you to follow my other blog for information about learning activities.

Hoping you are enjoying the holiday season, and wishing you the best in 2011!

Tony

CLU: Important Achievement

Today, it is official! I can now use the designation CLU as a Chartered Life Underwriter. My final exam was written on September 7, and I’ve had the results since September 9, but I had to await approval to actually use the designation following submission of an application.

What is a CLU? Referencing the CLU Institute, “The Chartered Life Underwriter (CLU) is a professional financial advisor specializing in developing effective solutions for individuals, business owners and professionals in the areas of income replacement, risk management, estate planning, and wealth transfer.”

Taken over a period of time, my skills and knowledge have steadily increased. I look forward to sharing this with my clients and with others.

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This is the blog of Antony (Tony) Ratcliffe of Ratcliffe Wealth & Risk Management, operating in Edmonton, Alberta, Canada. Tony is an independent Life and Accident & Sickness Insurance Agent and Broker. Blog entries are an expression of the author’s personal opinions, and the insurance companies represented will not be held liable in any way for the opinions expressed herein.

Understanding PHSPs – of interest to business owners

This post will be of interest to business owners, whether a sole proprietor, partnership, or corporation, with or without employees. A Private Health Services Plan (PHSP) allows you to deduct medical expenses, for you, your family, and employees, subject to the limits and rules of the Canada Revenue Agency (CRA).

This may complement personal or group coverage. It could replace it, but that would usually not be recommended. A similar program may be found as part of a insurance group plan, but often not. CRA allows this to operate through third-party, arm’s length, administrators. I represent CustomCare as an independent broker. For an understanding of how a PHSP operates, I invite you to visit their website, starting with the link below. If you have any questions, please direct them to CustomCare or to me. You may feel the urge to sign up right away. If you do, without speaking with me, please mention my name.

Understanding PHSPs

As an insurance agent, I do need to advise you that the PHSP itself is not an insurance product. However, there are two products available to CustomCare clients: Travel & Catastrophic Medical Insurance and Critical Illness Insurance. In fact, the Travel & Catastrophic is a requirement for businesses that are not incorporated to meet CRA rules. See the information for sole proprietors.

Is this new to you? I hope you find it an interesting option. You may have several questions, but please ask.

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This is the blog of Antony (Tony) Ratcliffe of Ratcliffe Wealth & Risk Management, operating in Edmonton, Alberta, Canada. Tony is an independent Life and Accident & Sickness Insurance Agent and Broker. Blog entries are an expression of the author’s personal opinions, and the insurance companies represented will not be held liable in any way for the opinions expressed herein.

Pre-existing conditions and stability periods in travel insurance

There are two areas where pre-existing conditions and stability periods can affect you with your travel insurance policy. Policies do differ, and I find that one may be better than other for a given set of circumstances. This is an important part of your contract to understand, as it can make the difference between whether or not a claim is paid.

Under the emergency medical and hospitalization, you may be covered for a pre-existing condition, but it must be stable for a specified period of time prior to the day of travel. The stability period will vary by carrier and by age of the traveller. There may be specifics relating to certain illness as well. I have seen 60, 90, 180, and 365 days. There is also a policy with a 7 day period if under age 60 and traveling for less than 36 days, and there is one that is available to business owners and their employees that has no stability period. Here is the bottom line. If you have a medical emergency while traveling that relates to a pre-exisiting condition that is not stable for the required time, do not expect your expenses to be covered. This can be significant. Of course, while you should avoid being in that situation, a claim could be made to allow the insurer to assess whether or not it can be covered. If in doubt about the stability period before the trip, you are encouraged to consult with your physician.

If you purchase trip cancellation and interruption coverage, you need to be aware of the exclusions here. Let’s start with when you have to purchase the coverage. You may be required to purchase the insurance at the time of ticketing or within so many hours or days after purchase. After that time, you may not be able to purchase it from a particular company, while another may add a condition. That condition could be, for example, any condition arising within the 72 hours following purchase of the insurance will not be covered. You can also expect to see an exclusion for conditions that were not stable in a specified period prior to purchasing the ticket or prior to deposits being non-refundable.

The best advice I leave you with is to read and understand your travel insurance policy, particularly relating to pre-existing conditions. If the seller of your policy has only one plan to offer, you may need to make enquiries to ensure it is the best for your situation.

I should also point out the option of a medically underwritten plan. At older ages (55 and 60 as examples), there may be a medical questionnaire to answer. If you cannot qualify based on your answers to the questions, or if you are definitely not stable for the required time, you may be eligible for a medically underwritten plan through at least one insurer. Further consideration is given to your personal situation, and a premium is quoted if coverage can be provided.

Does this sound a little more complicated than you expected? It is!

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This is the blog of Antony (Tony) Ratcliffe of Ratcliffe Wealth & Risk Management, operating in Edmonton, Alberta, Canada. Tony is an independent Life and Accident & Sickness Insurance Agent and Broker. Blog entries are an expression of the author’s personal opinions, and the insurance companies represented will not be held liable in any way for the opinions expressed herein.

Lots about travel insurance

I had the pleasure of submiting an article on Travel Insurance to the Alberta St. George of England Society newsletter for May 2010. It has now been sent to members, and I am sharing it here. (It is not on the website as of their moment.) This is a little on the long side compared with most posts.

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When was the last time someone told you this much about travel insurance?

As you plan your trips out-of-province or out-of-Canada, do you ensure that you have an appropriate travel insurance policy in place? Do you consider this for children or grandchildren going away to school, or on trips, and for visitors whom may be coming to Canada? I like to think that everyone does, but it is not always the case. For the stories of people saved from financial devastation, there are the reports of those not so lucky. “Why bother?” some will ask. If you read nothing else, please read about pre-existing conditions and stability periods.

Travel insurance may be for out-of-Canada, but it is often for out-of-province. Reciprocal agreements between the territories cover insured hospital services and insured physician service within Canada, except physician services in Quebec. However, other expenditures not covered may include ambulance, equipment rentals, paramedical services, emergency prescriptions, and additional accommodation and meals. Outside Canada, minimal reimbursement is paid for physicians and hospitalization, with the maximum for hospitalization at $100 per day. Rates will vary around the world, as they do in Alberta, but an example of the daily hospital bed cost at the University of Alberta Hospital for out-of-country visitors is $3,427 ($13,910 for Intensive Care). It is no wonder Alberta Health recommends the purchase of travel insurance.

Have you ever thought that you are in good hands with medical staff when you embark upon a cruise? Of course you do, but who will pay? You will receive a bill for medical services rendered upon the ship. Also, if the condition is more serious, expect to disembark at the next stop unless cleared by a physician to continue. If you must be airlifted mid-trip, who will be paying for that? Extended hospitalization can result in significant financial expense.

Group plans and credit cards may include travel insurance. Examine them carefully. For how many days will they cover, and can the coverage be extended? What is the maximum for emergency medical expenses, and do they cover other associated costs such as bringing a family member to your side, returning your vehicle or motor home to your residence, allowing you to return home for certain circumstances, and even sending you back to your vacation after an emergency that caused an interruption has passed? Examine the exclusions for pre-existing conditions and stability periods. If you have a condition that is not stable within a period of time, including a change of prescription, you may not be covered. The stability periods vary by age and company, but typically they are 3, 6, or 12 months. It can be as low as 7 days (under 60 years of age) with one company, and another (for business owners and employees) does not restrict payment due to pre-existing conditions.

With the recent H1N1 scare, different approaches were taken by insurers. This might have meant full coverage for medical conditions. It might also have meant no coverage for H1N1 related illness or absolutely no coverage for anything if you traveled to the affected area. What would your provider’s position have been? In similar circumstances in the future, these questions must be asked, and don’t accept one answer as representing the whole industry.

The most important coverage is emergency medical and hospitalization, typically from $1 million to $5 million. Trip cancellation covers prepaid costs when you cannot travel, for covered reasons, prior to departure. Trip interruption is there in case your trip must be interrupted or is delayed after you depart. There are also benefits available, or included, such as accidental death and rental car coverage. A sometimes advantageous option is the purchase of a multi-trip policy if you make 2 or more trips, but compare. Student coverage offers special features and a special price when going to school outside of Canada.

Your visitors to Canada should check on plans in their home country before leaving, but direct them to an insurance broker if they arrive without. You should also know that not all policies require purchase at the time of ticket purchase, while some do limit to within so many days of purchase. The key to medical coverage is that you have not left your province, while trip interruption and cancellation will have a couple of other factors to consider. Bon voyage with peace of mind.

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This is the blog of Antony (Tony) Ratcliffe of Ratcliffe Wealth & Risk Management, operating in Edmonton, Alberta, Canada. Tony is an independent Life and Accident & Sickness Insurance Agent and Broker. Blog entries are an expression of the author’s personal opinions, and the insurance companies represented will not be held liable in any way for the opinions expressed herein.

A company that cares

I called a company with a question about the product I purchased. Left message on voice mail. A short time later, a woman calls back and identifies herself. I said, “it is your signature on the box!” She replies, “that’s why I wanted to call back right away.” Thanks, Julie, that service solidified me as a customer!

This woman knows what it takes to represent her product and keep in touch with the consumers. I predict a quick increase from small company to large supplier.