I called a company with a question about the product I purchased. Left message on voice mail. A short time later, a woman calls back and identifies herself. I said, “it is your signature on the box!” She replies, “that’s why I wanted to call back right away.” Thanks, Julie, that service solidified me as a customer!
This woman knows what it takes to represent her product and keep in touch with the consumers. I predict a quick increase from small company to large supplier.
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